Help

You can find our Products on our website www.mykenza.com
You can also find them at

• U.S.Polo - City Centre Beirut – Lebanon.
• U.S.Polo - City Mall – Lebanon
• U.S.Polo - ABC Achrafieh – Lebanon
• U.S.Polo - ABC Dbayeh – Lebanon
• U.S.Polo - ABC Verdun – Lebanon
• U.S.Polo - Centro Mall – Lebanon

• Gerry Weber - City Centre Beirut – Lebanon
• Gerry Weber - ABC Achrafieh – Lebanon
• Gerry Weber - ABC Dbayeh – Lebanon
• Gerry Weber - ABC Verdun – Lebanon

• Ipekyol - City Centre Beirut – Lebanon

Please make sure the email address you have entered is correct and kindly check your junk mail. If it is still not received kindly contact us at [email protected]

You can check your order status in your account section on the website. In addition, you will receive an email with your tracking details

Delivery time usually ranges within 3 – 5 days of you placing an order, dependent on your location.
You can always track your shipment under your account section on the website, or follow the tracking number sent to you via email.

If any of the products you have ordered came in a damaged or disappointing condition, please email us at [email protected] within 7 days of receiving your parcel. Make sure to include a picture of the item and your order reference. Please take into consideration that claims reported after 7 days of the delivery cannot be considered.

Please email us at [email protected] within 7 days of receiving your order. Make sure to include your order reference in the email to be able to review your request. Please note that claims reported after 7 days of delivery may not be reviewed.

Cash on delivery

If your order was lost and was not delivered to you, please contact our customer service team at [email protected] or call us at +96170771168, Monday through Friday between 9 am and 5 pm (GMT+2)

Please contact us so we may assist you at [email protected] or call us at +96170771168, Monday through Friday between the hours of 9 am and 5 pm (GMT+2).

You can contact us by sending an email to [email protected]. If you would like to speak with someone by phone, please call our number below. Agents are available from Mon - Fri: 9am-5pm (GMT+2).
+96170771168